Privacy Policy

Farmington Insulation ("we," "us," or "our") operates the website at farmingtoninsulation.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our site or contact us about insulation services.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our site.

1. Information We Collect

Information You Provide

When you fill out a contact form or request a quote, we may collect:

• Your name
• Email address
• Phone number
• Service address or general location
• Details about your project or inquiry

Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Pages viewed and time spent on each page
• Referring website or search query that brought you to our site
• Device type (desktop, tablet, mobile)

Cookies

Our website uses cookies - small text files stored on your device. We use cookies to understand how visitors use our site and to improve your experience. You can disable cookies in your browser settings, though some parts of the site may not function correctly without them.

We may use third-party analytics tools such as Google Analytics. These tools collect data in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for estimates
• Schedule and coordinate insulation services
• Send follow-up communications related to your project
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information in limited circumstances:

• Service providers: Third-party tools we use to operate our website (such as form platforms, analytics providers, and hosting services). These providers only access your information to perform services on our behalf.
• Legal requirements: If required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry and project records are generally retained for up to 3 years after your last contact with us.

Website analytics data is retained in accordance with the policies of our analytics provider.

5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of any marketing communications we may send

To exercise any of these rights, please contact us using the information in Section 7. We will respond within a reasonable time and in accordance with applicable law.

6. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Contact Us for Privacy Concerns

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

8. Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.